Dealing With Difficult Behaviours
Course OverviewDetailed Info Available
Throughout your career, you will experience a wide array of people, personalities and situations that will test your composure. Conflicts inevitably arise in all human interactions, and in a business context, the fallout can be costly. However, you can effectively navigate challenging situations and personalities with strategies that maintain professionalism in the face of adversity.
What You'll Learn
Upcoming Sessions
Faculty
Communication
Additional Information
What's Included? All students receive: Comprehensive course notes On-campus students receive: Morning tea, lunch and afternoon teaInternet accessPlease advise AIM when booking if you have any dietary or accessibility requests. Virtual students will require the following: Computer or mobile deviceAn internet connection (broadband/4G+ recommended)Speakers and a microphoneA webcam Payment Options We require full payment to be made upfront prior to attending the training. Payment options we offer include: Credit Card (Visa/MasterCard/Amex)Direct Deposit (EFT)Purchase OrderPayment Plan - zipMoney
Who Should Attend
Suitable for intermediate level professionals